Frequently Asked Questions

Find answers to common questions about our products & services at OrdinaryTech

OrdinaryTech is a Canada-based custom PC builder. We’ve been in business for over 6+ years and have hundreds of 5-star reviews from gamers, creators, and business clients.
Typically units are shipped within 5-7 business days from the date of purchase
Yes. We verify compatibility, build around your components, and stress test the full system. We warranty our workmanship; manufacturer warranties remain with your parts.
We do CPU/GPU/RAM/storage/PSU/cooling upgrades and take trade-ins case by case. We’ll tell you if upgrading or a fresh build gives better value.
Yes. We design GPU-accelerated workstations with NVIDIA RTX/Pro cards, ECC RAM options, NVMe storage, and high-airflow cooling. Feel free to check our creator series and business solutions.
Yes we offer financing with RBC and Shop Pay. You will find installment options during checkout. For businesses we offer net 15 payment for approved business accounts.
GPUs and heavy coolers are braced, the interior is secured with protective foam, and shipments are insured with signature required.
1) Requirements and quote 2) Part approval 3) Pro assembly with OS, drivers, BIOS updates 4) 48 hr stress test and QA 5) Photos and proof of temps 6) Secure packaging and insured shipping
Yes, OrdinaryTech offers end-to-end IT infrastructure solutions - including server racks, network configuration, and on-site setup for startups, agencies, and data centers.
Of course. You can book a free consultation with our Toronto-based experts to discuss your goals, get recommendations, or get help designing a custom system that fits your needs and budget.